FAQ's

DO YOU OFFER EXPRESS SHIPPING?

Yes, we offer express shipping. To expedite your order, kindly send an email to orders@olarsgrace.com with your order number as the subject, e.g., “Express Shipping for Order #6989” and we will assist you with express shipping.  Please note that express shipping takes 2-4 business days to ship.  

 

DO YOU OFFER INTERNATIONAL SHIPPING?

Yes, we ship worldwide. For more information about shipping, please refer to our shipping policies.

 

WHAT IS THE ESTIMATED SHIPPING TIMEFRAME?

Please refer to our shipping policy shipping policies for all information on shipping. 

 

CAN I EXCHANGE OR RETURN MY ORDER? 

Yes, you can return and exchange your order in accordance with our return policy, which can be found here. Please note that return charges are the sole responsibility of the customer. 

 

I'M IN BETWEEN SIZES, WHICH SIZE SHOULD I BUY?

Please refer to our size chart and/or individual product descriptions for guidance prior to making a purchase. Our size chart also offers detailed measurement parameters to assist you further. Not satisfied? Please chat with us through the live chat button on the website and a representative will guide you on choosing the best possible size that suits you. 

 

WHO SHOULD I CONTACT IF I HAVE ANY QUESTIONS ABOUT AN ORDER, THE BRAND OR NEED GENERAL INFORMATION? 

Kindly contact hello@olarsgrace.com and one of our skilled representatives will assist you accordingly. 

 

I WANT TO COLLAB WITH OLARSGRACE, WHAT'S THE BEST EMAIL TO CONTACT? 

Kindly contact media@olarsgrace.com

 

HOW DO I STAY UP TO DATE ON OLARSGRACE PROMOTIONS AND EVENTS?

Subscribe to our newsletter or text list for the latest on our promotions, new collections and events.

 

DO YOU OFFER WHOLESALE? 

This varies as, in line with our brand ethics, we vet companies that carry our designs. Kindly send a detailed proposal to hello@olarsgrace.com. Your proposal should consist of your company/business profile, location, contact information and your interest in Olarsgrace products. 

 

WHO IS BEHIND OLARSGRACE?

A team of hardworking young people spearheaded by Founder and Creative Director Ola Folami.